Training

Training courses on the subject of employee interviews are offered at least once a year for both managers and employees. For employees, the training is voluntary. New managers should always take part.

Recommendations for managers

• Ensure a pleasant and trouble-free discussion atmosphere.
• Lead the conversation by asking open questions (How? What? Which? etc.) so that information flows.
• Define a common goal for the conversation.
• Remain confident and formulate concrete statements and avoid, for example, "Under circumstances (what circumstances?) I would try (will he/she do it or not?)".
• Remain concrete at the end of the conversation.

Recommendations for managers and employees

• Be open to feedback and use it as an opportunity.
• Listen actively: develop from being a listener to being an in-listener.
• Remain authentic in facial expressions, gestures and language.
• Use simple and short sentences and present facts in a structured way.
• Convince with reasons and facts and do not focus on yourself and your own interests.

Recommendations for employees

• Make sure that the main part of the conversation is yours.
• Pay attention to clear formulations.
• Insist that a common goal of the discussion is defined.
• Make sure that the conversation is brought to a binding end.